Case Study: Lola’s Cupcakes | 23 Feb 2021

Bespoke Website and Management System

About Company:
Lola’s are an online bakery, that deliver freshly made cakes and cupcakes to people all over London. They have over 30 stores and pickup locations in shopping centres and stations across the capital.

They recently expanded into delivering other groceries such as breads, fruits and vegetables. We were able to complete this addition in record time.

Project:
The main aim of Lola’s was to build a website and a detailed management system with the ability to store extensive information. This system was to store all the information needed by store staff, managers, bakers and customers.

We delivered:
>> Bespoke Website Design and Development
>> Ecommerce Website
>>  Bespoke Management System capable of extensive storage and adaptation

Challenges:

A detailed management system
capable of storing extensive information and adaptation.

Data to be stored and easily accessed.
This system was to store all the information needed by store staff, managers, bakers and customers.

A unique and appealing website
to be flexible and scalable, with new products and categories to be added in record time.

Solutions:

Bespoke website designed
with 1000’s of daily visitors placing online orders and booking delivery slots based on geographical locations.

An extensive, unique management system
capable of managing every aspects of the company including placing orders (by customers and staff), managing deliveries and managing stock and costs.

The results

Website:
This website has 1000’s of daily visitors placing online orders and booking delivery slots based on geographical locations. The design is unique and appealing, the site itself is easy to navigate providing relevant information as soon as needed.

Management System:
This management system is used by staff, managers and NPIT on a regular basis. It is an extensive system capable of managing every aspects of the company including placing orders (by customers and staff), managing deliveries and managing stock and costs. This includes:
>> handling the orders
>> providing lists to their baking and decorating teams on a daily basis
>> taking payments
>> handling stock
>> updating the website
>> storing recipes
>> automatically creating nutritional and allergen lists based on ingredients
>> much, much more as and when required

Read what Lola’s Cupcakes said about No Problem IT:

"At Lola’s as the Covid 19 lockdown ensued, it was clear we needed to pivot in order to keep the business afloat. NPIT in a matter of days had a fully functioning mini Ocado up and running on our website, that allowed us to pack and ship 1000’s of grocery items, to those in need across the UK. Coupled with a complete overhaul of our picking and packing processes at the same time, we were able to handle 4x the number of orders we normally take through our e-commerce platform in a matter of days. Without some of the changes we achieved (working around the clock) we simply wouldn’t of been able to continue to handle the volume, with unthinkable consequences. We wish to extend our thanks to all the team at NPIT, that lead to many more jobs being created, and lots of happy families across the UK staying safe at home with a freshly made cake, and fresh groceries."

- Asher, Managing Director at Lola's Cupcakes