With VoIP (Voice over Internet Protocol), you can decide how to stay in touch with your clients when you are out of office.
VoIP features an ‘Automated Call Attendant’, which enables you to provide a continuous level of support and communication:
- Redirect office phone calls to mobiles.
- Set up appropriate voicemails for callers to leave a message.
- Provide key support information automatically.
- Supply emergency contact information.
Particularly, this ensures clients can leave messages or have a designated person return urgent calls.
In addition, one of the many features of VoIP is that of the ‘Auto Attendant’ voice menu system. As a result of this feature, you can transfer your callers to an extension without going through a telephone operator or receptionist. For more information about VoIP read our post VoIP, it’s time to get the most from your Business Telephone System.
Infographic explaining how VoIP works
Image courtesy of 3CX [https://www.3cx.com/pbx/auto-attendant/]
No Problem Technologies’ VoIP Services
NPIT are a certified partner and supplier of 3CX – which includes a FREE digital receptionist feature.
Using our hosted voice servers we provide installation, ongoing maintenance and onsite training.
To get the most out of this platform and reduce your costs, we’ll take the time to understand your business, its size, the systems and platforms used and all your requirements. This allows us to provide you with the best apps and plugins to keep your system efficient and flexible while providing smooth, cost effective communication for you and your business.
Would you like a demonstration? Contact us for more information. Or better yet, click here and we’ll get in touch asap.
